Privacy policy

1) Introduction and contact details of the person responsible

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.

1.2 The controller in charge of data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Michael Vollner, FIVE ANGEL, In Göhren 61, 78532 Tuttlingen, Germany, phone: +49 176 41844731, e-mail: info-fiveangel.eu. The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of the processing of personal data.

2) Data collection when visiting our website

2.1 When using our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the page server (so-called. “Server log files”). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

• Our visited website

• Date and time at the time of access

• Amount of data sent in bytes

• Source/reference from which you came to the page

• Browser used

• Operating system used

• IP address used (if applicable: in anonymous form)

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or otherwise used. However, we reserve the right to subsequently check the server log files should point out specific indications of illegal use.

2.2 This website uses for security reasons and to protect the transmission of personal data and other confidential content (e.g. Orders or inquiries to the person responsible) SSL-dish. TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.

3) Hosting & Content Delivery Network

For the hosting of our website and displaying the page content, we use a provider who provides its services ourselves or through selected sub-contractors exclusively on servers within the European Union.

All data collected on our website is processed on these servers.

We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

4) Cookies

In order to make your visit to our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. Some of these cookies are automatically deleted after closing the browser (so-called. "Session cookies"), in part, these cookies remain on your device for a longer period of time and enable the storage of page settings (so-called "persistent cookies"). In the latter case, you can see the storage period of the overview of the cookie settings of your web browser.

If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the execution of the contract, pursuant to Art. 6 para. 1 lit. a GDPR in the case of a given consent or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.

You can set your browser so that you are informed about the setting of cookies and can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general.

Please note that if cookies are not accepted, the functionality of our website may be restricted.

5) Contact

5.1 WhatsApp Business

We offer visitors to our website the opportunity to contact us via the WhatsApp messaging service of WhatsApp Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this we use the so-called. Business Version of WhatsApp.

If you contact us at a specific business (for example, an order placed) via WhatsApp, we will store and use the mobile number you use in WhatsApp and – if provided – your first and last name in accordance with Art. 6 para. 1 lit. b. GDPR to process and answer your request. On the basis of the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address or e-mail address) in order to be able to assign your request to a specific process.

Use our WhatsApp contact for general requests (for example, about the range of services, availability or our website) and use the mobile number you use with WhatsApp and – if provided – your first and last name according to Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the efficient and timely provision of the requested information.

Your data will always be used only to answer your request via WhatsApp. It is not passed on to third parties.

Please note that WhatsApp Business will have access to the address book of the mobile device we use for this purpose and automatically transmits telephone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. For the operation of our WhatsApp Business account, we use a mobile device in whose address book only the WhatsApp contact data of such users, who have also contacted us via WhatsApp.

This ensures that any person whose WhatsApp contact details are stored in our address book, if the app is used for the first time on his device is used, by accepting the WhatsApp Terms of Use in the transmission of their WhatsApp telephone number from the address books of their chat contacts in accordance with Art. 6 para. 1 lit. a GDPR. The transmission of data by such users who do not use WhatsApp and/or have not contacted us via WhatsApp is excluded.

Please refer to the purpose and scope of the data collection and the further processing and use of the data by WhatsApp, as well as your rights in this regard and setting options for the protection of your privacy, please refer to WhatsApp's privacy policy: https://www.whatsapp.com/legal/?eea?ea'1 privacy-policy

Data transfers from Meta Platforms Inc. in the USA may be processed as part of the above-mentioned processing.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European data protection level on the basis of an adequacy decision by the European Commission.

5.2 In the context of contacting us (e.g. via contact form or e-mail), personal data are processed – exclusively for the purpose of processing and answering your request and only to the extent necessary.

The legal basis for the processing of this data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted if it can be inferred from the circumstances that the matter in question has been finally clarified and provided that there are no legal obligations to respect.

6) Data processing when opening a customer account

According to Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed to the extent required in each case if you inform us of this when opening a customer account. The data required for the account opening can be found in the input mask of the corresponding form on our website.

A deletion of your customer account is possible at any time and can be paid by sending a message to the above-mentioned customer account. Address of the controller. After deletion of your customer account, your data will be deleted, provided that all contracts concluded there have been completely settled, no statutory retention periods preclude them and there is no legitimate interest in further storage.

7) Use of customer data for direct marketing

7.1 Registration for our e-mail newsletter

If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The provision of further data is voluntary and is used to address you personally. We use the so-called newsletter for the newsletter. Double opt-in procedure, which ensures that you receive newsletters only when you have expressly confirmed your consent to the newsletter receipt by clicking on a verification link sent to the specified e-mail address.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. In doing so, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of the registration in order to be able to trace a possible misuse of your e-mail address at a later date. The data collected by us when registering for the newsletter will be used strictly for purpose.

You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the person named controller. After unsubscribing, your e-mail address will be deleted immediately in our newsletter mailing list, unless you have expressly consented to further use of your data or we reserve the right to use data that goes to this, which is permitted by law and about which we inform you in this declaration.

7.2 Sending the e-mail newsletter to existing customers

If you send us your e-mail address when purchasing goods or. services have provided, we reserve the right to regularly offer you offers for similar goods or. To send services such as those already purchased from our range by e-mail. For this purpose, we must pursuant to Section 7 para. 3 UWG does not obtain separate consent from you. In this respect, data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6 para. 1 lit. f GDPR. If you have initially objected to the use of your e-mail address for this purpose, you will not send an e-mail on our part.

You are entitled to object to the use of your e-mail address to the aforementioned advertising purpose at any time with effect for the future by notifying the controller named at the beginning. For this purpose, only transmission costs are characterized for you according to the basic tariffs. Upon receipt of your objection, the use of your e-mail address will be stopped immediately for advertising purposes.

8) Data processing for order processing

8.1 Insofar as contract processing is required for delivery and payment purposes, the personal data we collect will be processed in accordance with Art. 6 para. 1 lit. b GDPR is passed on to the commissioned transport company and the commissioned bank.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact details transmitted by you when ordering (name, address, e-mail address) to you within the scope of our statutory information obligations in accordance with Art. 6 para. 1 lit. c GDPR to inform about upcoming updates personally in the legally provided period in the legally provided period (e.g. by post or by e-mail). Your contact details will be used strictly for tasks about updates owed by us and processed by us only to the extent necessary for this purpose, as is necessary for the respective information.

To process your order, we also cooperate with the following service provider(s) who assist us in whole or in part in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.

8.2 To fulfil our contractual obligations towards our customers, we work together with external shipping partners. We give your name and your delivery address and, if necessary for delivery your telephone number, exclusively for the purpose of delivering the goods Art. 6 para. 1 lit. b GDPR to a shipping partner selected by us.

8.3 Use of payment service providers (payment services)

- Apple Pay

If you choose Apple Distribution International (Apple Pay), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment method, Apple Pay will be done via the Apple Pay function of your device operated with iOS, watchOS or macOS by debiting a payment card stored in “Apple Pay”. Apple Pay uses security features that are integrated into your device's hardware and software to protect your transactions. To release a payment, it is therefore required to enter a code previously defined by you as well as verification by using the "Face ID" or "Touch ID" – function of your device.

For the purpose of payment processing, your information provided during the order process will be disclosed to Apple in an encrypted form, along with the information about your order. Apple then encrypts this data again with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay to make the payment card. The encryption ensures that only the website through which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction-specific, dynamic security code to the source website to confirm the payment success.

If personal data is processed during the described transfers, the processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6 para. 1 lit. b GDPR.

Apple keeps anonymous transaction data, including the approximate amount of purchase, the approximate date and the approximate time, and the indication of whether the transaction has been successfully completed. Anonymisation completely eliminates personal reference. Apple uses anonymized data to improve Apple Pay and other Apple products and services.

If you use Apple Pay on your iPhone or Apple Watch to complete a purchase you made via Safari on Mac, the Mac and the authorization device will communicate via an encrypted channel on the Apple servers. Apple does not process or stores any of these information in a format that can be used to identify yourself. You can turn off the ability to use Apple Pay on your Mac in your iPhone settings. Go to "Wallet & Apple Pay" and disable "Allow payments on Mac".

For more information on Apple Pay, please visit the following website: https://support.apple.com/en-de/HT203027

- Google Pay

If you opt for the payment method "Google Pay" of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), the payment is processed via the “Google Pay” application of your at least Android 4.4 (“KitKat”) and operating an NFC-function mobile device by debiting a payment card or a payment system verified there (e.g. PayPal). The previous unlocking of your mobile device is required to release a payment via Google Pay in the amount of more than €25., by means of a delay in the verification measure (such as facial recognition, password, fingerprint or pattern).

For the purpose of payment processing, your information provided during the ordering process will be passed on to Google in addition to the information about your order. Google then sends your payment information stored in Google Pay in the form of a one-off transaction number to the source website, which verifies a payment. This transaction number does not contain any information about the real payment data of your payment methods stored with Google Pay, but is created and transmitted as a once valid numeric token. In all transactions via Google Pay, Google only acts as an intermediary for the processing of the payment process. The transaction is carried out exclusively in the relationship between the user and the source website by debiting the means of payment stored with Google Pay.

If personal data is processed during the described transfers, the processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6 para. 1 lit. b GDPR.

Google reserves the right to collect, store and evaluate certain process-specific information on any transaction made via Google Pay. This includes the date, time and amount of the transaction, dealer location and description, a description of the goods or services provided by the dealer, photos that you have attached to the transaction, the name and email address of the seller and buyer or the sender and recipient, the payment method used, your description for the reason for the transaction, and the offer associated with the transaction.

According to Google, this processing is carried out exclusively in accordance with Art. 6(1)(f) GDPR on the basis of the legitimate interest in the proper accounting, verification of process data and the optimisation and maintenance of the function of the Google Pay service.

Google also reserves the right to merge the process data processed with other information that is collected and stored when using further Google services.

The terms of use of Google Pay can be found here:

Link (Terms of Use)

Further information on data protection at Google Pay can be found at the following Internet address:

Link (Privacy Notice)

- Paypal

One or more online payment methods of the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

If you select a payment method of the provider where you make advance payments, the payment details provided during the order process (including name, address, bank and payment card information, currency and transaction number) as well as information about the contents of your order pursuant to Art. 6 para. 1 lit. b GDPR. In this case, your data will only be passed on for the purpose of payment processing with the provider and only to the extent that it is necessary.

If you select a payment method, where we are included in advance, you will also be asked to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, e-mail address, telephone number, if applicable. data on an alternative means of payment).

In order to safeguard our legitimate interest in determining your solvency in such cases, this data will be determined by us in accordance with Art. 6 para. 1 lit. f GDPR for the purpose of a credit check forwarded to the provider. The provider checks whether the payment option you have selected within the amount of payment and bad debt can be granted on the basis of your personal data as well as other data (such as shopping cart, invoice amount, order history, payment experience) whether you have selected payment options with regard to payment and/or bad debt risks.

The credit information can contain probability values (so-called. Score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Address data includes, among other things, but not exclusively, the calculation of the score values.

You may object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for the contractual payment processing.

- Shopify Payments

One or more online payment methods of the following provider are available on this website: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

If you select a payment method of the provider where you make advance payments (such as credit card payment), you will be informed of the payment details (including name, address, bank and payment card information, currency and transaction number) as well as information about the contents of your order pursuant to Art. 6 para. 1 lit. b GDPR. In this case, your data will only be passed on for the purpose of payment processing with the provider and only to the extent that it is necessary.

9) Side functionalities

Google Translate

This site uses the translation service "Google Translate" of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") via an API connection. In order for the translation to be automatically displayed after your choice of a national language, the browser you are using connects to Google's servers. Google uses so-called. "Cookies" are text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website (including the shortened IP address) is usually transmitted to and stored by Google on servers, whereby it may also be transmitted to the servers of Google LLC in the USA.

If personal data is processed, this is done in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in a barrier-free and universal accessibility of our website.

If legally required, we have your consent to the processing of your data as described above in accordance with Art. 6 para. 1 lit. a GDPR. You may revoke your consent at any time with effect for the future. To exercise your revocation, deactivate this service in the "Cookie consent tool" provided on the website.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European data protection level on the basis of an adequacy decision by the European Commission.

10) Tools and Others

- Lexware Office

For the completion of the accounting department, we use the service of the cloud-based accounting software of the following provider: Haufe-Lexware GmbH & Co. KG, Munzinger Strasse 9, 79111 Freiburg, Germany

The provider processes receivable and accounts receivable invoices and, if necessary, also the banking movements of our company in order to automatically record invoices, match the transactions and, from this, to create financial accounting from this in a partially automated process.

If personal data is also processed, the processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in an efficient organisation and documentation of our business transactions.

11) Rights of the person concerned

11.1 The applicable data protection law grants you the following rights of data subject (information and intervention rights) against the controller with regard to the processing of your personal data, whereby reference is made to the stated legal basis for the respective exercise requirements:

• Right to information pursuant to Art. 15 GDPR;

• Right to rectification pursuant to Art. 16 GDPR;

• Right to erasure pursuant to Art. 17 GDPR;

• Right to restriction of processing pursuant to Art. 18 GDPR;

• Right to information pursuant to Art. 19 GDPR;

• Right to data portability pursuant to Art. 20 GDPR;

• Right to withdraw granted consents pursuant to Art. 7 para. 3 GDPR;

• Right to appeal pursuant to Art. 77 GDPR.

11.2 W PRACTICE LAW

IF WE IN FEELING A INTERESTMENT OF PERSONAL DATA ON THE UNSERES OBJECTIVE INTERNAL INTERAS PROPERIENTS INTERAS PROCEDURE PROCESSING THE PERSONAL RIGHT RIGHTFORWAY INCLUDED.

MAKE USE OF YOUR RECORDS USE THE PROCESSING OF THE LIMITATION OF THE LIMITIES. IF WIN AGREEMENT PROTECTION OFFER IF PROTECTION PROTECTION FOR THE PROCESSING DISTRIBUTION ON THE DISTRIBUTION ON THE DISTRIBUTIONDIENT.

WILL REPRESENTATION OF YOUR PERSONAL DATA OF US PROCESSING, ON THE DIRECT VALUE ON REPRESENTATION YOU ARE RIGHT, EVERY WORK FOR THE PROCESSING YOU BETfFENDER PERSONE OWN PROCESSING DATA ON THE PURPOSE OF THE PURPOSE OF THE MODATION OF THE MODATION. YOU CAN REPRESENT WIE UPPORTS EXPLORE.

MAKE OF YOUR WORLD USE, WE USE THE PREPARATION OF THE PREPARATION OF THE ONLY DIRECT DIRECT DIRING.

12) Duration of storage of personal data

The duration of the storage of personal data is calculated on the basis of the respective legal basis, the purpose of the processing and – if applicable – additionally on the basis of the respective statutory retention period (e.g. commercial and tax retention periods).

When processing personal data on the basis of an express consent pursuant to Art. 6 para. 1 lit. a GDPR, the data concerned will be stored until you revoke your consent.

There are statutory retention periods for data relating to legal or legally related obligations based on Art. 6 para. 1 lit. b GDPR, these data will be routinely deleted after expiry of the retention periods, unless they are necessary for the fulfilment or initiation of the contract and/or there is no longer any legitimate interest in further storage on our part.

When processing personal data based on Art. 6 para. 1 lit. f GDPR, this data will be stored until you have your right to object pursuant to Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

In the processing of personal data for the purpose of direct advertising on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until you have your right to object pursuant to Art. 21 para. 2 GDPR.

Unless otherwise stated in the other information in this statement about specific processing situations, personal data stored will be deleted if it is no longer necessary for the purposes for which it was collected or otherwise processed.